There are different types of email templates within 17hats.
- Regular Email templates are emails that are sent independently. They are not sent along with any other type of communications.
- 17hats also has the ability to create templates for emails to accompany different types of communications. For example, email templates of type "Email (invoice_send)", can be sent when an invoice is being sent out. Emails of type "Email (questionnaire_send)" could accompany a questionnaire being sent.
And here is how the user would see that same email.
KeywordSearch: Customize Email Templates, Work with Email Templates